MyTravelEscape Refund and Cancellation Policy

Last Updated: October 16, 2023

At MyTravelEscape, we understand that sometimes plans change. That’s why we offer a transparent Refund and Cancellation Policy to ensure a smooth and hassle-free experience for our customers.

Cancellation Policy

You have the option to cancel your booking within 24 hours of making the reservation without incurring any cancellation fees.

To cancel your booking, please contact MyTravelEscape’s customer support through the following methods:

Email: [info@mytravelescape.in]
Phone: [+9199148 30693]
If you cancel within the 24-hour window, we will process your cancellation and initiate a refund within 48 business hours.

Cancellations made after the initial 24-hour period may be subject to cancellation fees imposed by the service providers (e.g., airlines, hotels, tour operators) involved in your booking. These fees will vary based on the specific service provider’s cancellation policy, and you will be informed of these fees at the time of cancellation.

Refund Policy

If you cancel your booking within the initial 24-hour period, we will refund the total cost of your booking, including any additional fees and taxes.

For cancellations made after the 24-hour window, refunds will be processed according to the service provider’s cancellation policy. MyTravelEscape may charge a service fee for processing refunds.

Refunds will be initiated within 48 business hours after the cancellation is confirmed, and the timeline for the refund to reach your account depends on your payment method and financial institution.

Exceptions

Please note that certain bookings, especially non-refundable and promotional rates, may not be eligible for cancellation or refund. You will be informed of any such exceptions at the time of booking.

MyTravelEscape is committed to providing exceptional customer service. If you have any questions or need assistance with the cancellation and refund process, please contact our customer support team. We are here to help you every step of the way.

This Refund and Cancellation Policy is subject to change, so please review it periodically for any updates. Your use of MyTravelEscape’s services implies your acceptance of this policy.

If you have any questions or concerns regarding this policy, please contact us at:

Email: [info@mytravelescape.in]
Address: [R.k complex jalandhar city, Jalandhar,Punjab, 144001]
Thank you for choosing MyTravelEscape for your travel needs. We look forward to serving you!